Dashboard

Overview of all feedback and performance

Total Feedback

60

Average Rating

3.8

Positive Reviews

38

Review Clicks

24

Rating Distribution
5 Star4 Star3 Star2 Star1 Star05101520
Staff Leaderboard

No data available

Sentiment Distribution

1

Positive

1

Neutral

4

Negative

Top Topics & Keywords
00.511.52dissatisfactionlack ofdetailunhelpfulpoorexperiencequality
feedback (2)
dissatisfaction (2)
vagueness (1)
lack of detail (1)
ambiguity (1)
unhelpful (1)
disappointment (1)
poor experience (1)
Recent Feedback with Sentiment

will was amazing

Positive

The feedback is vague and lacks specific details.

Neutral
vagueness
lack of detail
feedback
ambiguity
unhelpful

The customer found their experience disappointing and unsatisfactory.

Negative
disappointment
poor experience
dissatisfaction
service
quality

The customer expressed disappointment over the cancellation of their snorkeling trip due to bad weather, indicating they were eager to participate despite safety concerns.

Negative
snorkeling
cancellation
bad weather
safety
customer disappointment

The customer expressed dissatisfaction with their experience, citing poor weather conditions as a negative factor.

Negative
dissatisfaction
poor weather
overcast
experience
feedback

The feedback indicates that a staff member named Arnie was behaving inappropriately by smoking and not wearing a shirt.

Negative
staff behavior
inappropriateness
smoking
dress code
customer experience